Enterprise 2.0 Communication Tools
So you have your hammer, otherwise known as email, and now it’s time to fill out your toolbox and get the right systems in place to solve your task-oriented communication problems. Today I am going to look at some of the available communication and information-sharing systems popularized by the social media movement.
My discussion so far has been very tactical in nature- identify a problem, then pick the right solution. But before I dive into the strengths of these communication tools, I want to briefly digress and share another approach to Enterprise 2.0.
This is a great book, and I highly recommend it. McAfee considers the emergent aspect of these systems- how the benefits increase as more people use them, and the social aspect of these systems- how people are linked to one another. Throughout the book he remains grounded in the realities of corporate life, using four case studies to illustrate problems and solutions. » Read more..